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Useful because 12315 complaints are very useful to a certain extent and can safeguard people's rights and interests, so once a 12315 complaint occurs, you can choose to complain. Generally speaking, this is a civil dispute, and the parties should exercise their rights and obligations in accordance with the contract. After the lease expires, the lessee returns the rent, and the lessor returns the deposit and excess rent paid by the lessee when leasing.

12315 is a dedicated hotline for consumer complaints and reports. It is a dedicated telephone number set up nationwide by the State Administration for Industry and Commerce with the strong support of the former Ministry of Information Industry to receive consumer complaints and reports. If a party who rents a house has a dispute due to non-return of the rent deposit, and if the negotiation fails, they can choose to submit complaints and feedback through the 12315 platform, and the parties can also do so.

Civil litigation or arbitration application resolution In short, it is useful to complain to 12315 if the landlord does not return the rent. This is a civil dispute. The lease is also the legitimate consumption behavior of the lessee. When consumers' legitimate rights and interests are violated, they can call the 12315 consumer rights protection hotline to make a complaint. Things to note when complaining about the landlord not returning the rent.

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Nowadays, people who go out to make money will basically rent a house, so some landlords who do not refund the rent can complain. Because the landlord's failure to refund the rent is a housing rental dispute, you can first mediate. Once the mediation result is satisfactory, of course it is better, but if you are not satisfied, you can complain. First prepare to sue, clarify the information between the two parties, and require the owner to return the deposit.

If you can't write it, you can find someone more professional to write it. For example, if Falin submits a consultation request, a professional administrative litigation lawyer will serve you. Then file a lawsuit with the local people's court. The court will decide whether to accept the case based on the actual circumstances.

Legal basis: Article 721 of the Civil Code of the People's Republic of China. The lessee shall pay rent according to the agreed period. If the period for payment of rent is not agreed upon or the agreement is unclear, and it cannot be determined according to the provisions of Article 510 of this Law, if the lease term is less than one year, it shall be paid at the expiration of the lease term; if the lease term is more than one year, it shall be paid at the end of each year; if the remaining term is less than one year, it shall be paid at the expiration of the lease term.

Article 723: If a third party asserts rights and the lessee is unable to use or benefit from the leased property, the lessee may request a reduction in rent or not pay rent.

The legal knowledge in this article does not represent legal advice. If you encounter similar problems, you should analyze them in detail. If you want to know more about this, you can consult a lawyer at Beijing Yingting Law Firm for one-on-one online consultation.